ThriveBPO

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Human decision-making experts

Human decision-making expertsHuman decision-making expertsHuman decision-making experts

 Pin-point strategy, customer experience and employee behaviour 

Learn More

Human decision-making experts

Human decision-making expertsHuman decision-making expertsHuman decision-making experts

 Pin-point strategy, customer experience and employee behaviour 

Learn More
Hi!

Welcome to ThriveBPO

 ThriveBPO is a consultancy applying research in behavioural economics, psychology and neuroscience to build unique, data driven solutions, innovatively designed for specific client needs.

Who We Are at ThriveBPO

Our Mission

Our mission is to bring behavioural expertise to company's, solving human behavioural issues critical to success.

Our Values

Our core value lies in recognizing and fostering the internal strengths of our people, empowering them to become more motivated, content, and aligned with their true potential. 

Behavioural experts

We assign dedicated professionals to your team as partners, to diagnose and shift employee and customer behaviours, positively, helping your people adapt to an ever-changing world. 

Speak to us!

Book a 30-min Intro callEmail usMore about Kevin Joseph, Our chief behavioural economist

We handle critical people issues for you

Behavioural diagnostic

Dedicated Behavioural Expert on your team

Dedicated Behavioural Expert on your team

 Identify key behavioural challenges: Build high-performance teams, manage conflict, boost trust, empathy, and EQ. 

Dedicated Behavioural Expert on your team

Dedicated Behavioural Expert on your team

Dedicated Behavioural Expert on your team

 A behavioural expert on your team focused on long-term strategy, customer experience, absenteeism, productivity, team cohesion and job satisfaction.

Training

Dedicated Behavioural Expert on your team

BPO scripts

1-3 month training programs, breaking down complicated concepts using gamification, simplicity, short bursts of information, and practical on-the-job challenges.

BPO scripts

Regular performance dip-checks

BPO scripts

 Flexible scripts with behavioral nudges: Persuade, empathize, increase satisfaction, promote smart decisions. 

Regular performance dip-checks

Regular performance dip-checks

Regular performance dip-checks

Continued measurement and reporting on the behavioural health of the company for continuous improvement.

Discover how we've helped our clients!

Memberships and affiliations

Contact Us

Better yet, see us in person!

We love our clients, so feel free to contact us during normal business hours.

ThriveBPO

Cape Town, South Africa

kevin@thrivebpo.com

Hours

Open today

09:00 – 17:00

Drop us a line!

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